Complaint Process
If you wish to register a complaint, please contact Patrick Robinson at:
Carleton Financial Planning Limited
Hawarden House
163 Upper Newtownards Road
Belfast
BT4 3HZ
Telephone: 02890 650374
Email: patrick.robinson@carletonfp.co.uk
A summary of our internal complaints handling procedures for the reasonable and prompt handling of complaints is available on request. You are also entitled to contact the Financial Ombudsmen Service (FOS) directly to handle any complaint.